Bakey Solutions ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software applications and visit our website bakey.top.
1. Information We Collect
1.1 Information You Provide
- Account information (email address, display name)
- Support inquiries and correspondence
- Payment and billing information (processed securely by our payment provider, Paddle)
1.2 Information Collected Automatically
- Device information (device type, operating system, browser type)
- Usage analytics (pages visited, features used, session duration)
- Crash reports and diagnostic data
- Cookies and similar tracking technologies (see our Cookie Policy)
1.3 Information We Do NOT Collect
- We do not sell, rent, or trade your personal data to third parties
- Splitter receipt data is processed locally on your device and never uploaded to our servers
- We do not collect biometric data, precise location, or contact lists without explicit consent
2. How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and send related information (confirmations, invoices, technical notices)
- Respond to your comments, questions, and support requests
- Send you technical notices, updates, security alerts, and administrative messages
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve the user experience
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing includes:
- Consent: You have given us consent to process your data for specific purposes
- Contract performance: Processing is necessary to perform a contract with you
- Legitimate interests: Processing is necessary for our legitimate business interests
- Legal obligation: Processing is necessary for compliance with a legal obligation
4. Data Sharing and Disclosure
We may share your information with:
- Service providers: Paddle (payment processing), Apple (App Store distribution), cloud hosting providers
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. We may also retain and use data to comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Data portability (receive a copy of your data)
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at support@bakey.top.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date.
11. Contact Us
For any questions about this Privacy Policy, please contact us at:
Bakey Solutions
Email: support@bakey.top
Website: bakey.top