Refund Policy

At Bakey Solutions, we want you to be completely satisfied with your purchase. This Refund Policy applies to all products purchased through our website or the Apple App Store.

1. Refund Eligibility

You may request a refund within 30 days of your original purchase date if:

• The product does not function as described
• You experience technical issues that cannot be resolved through our support
• You accidentally purchased the wrong product
• You are unsatisfied with the product for any reason (within the 30-day window)

2. How to Request a Refund

To request a refund, please email us at support@bakey.top with:

• Your order number or receipt
• The email address used for the purchase
• A brief description of the reason for your refund request

We will process your refund within 5-10 business days of receiving your request.

3. Refund Method

Refunds will be issued to the original payment method used for the purchase. For App Store purchases, refunds are processed through Apple's refund system. For purchases made through our website, refunds are processed through our payment provider, Paddle.

4. Non-Refundable Items

The following are generally non-refundable:

• Free products and trials (no payment was made)
• Purchases made more than 30 days ago
• Refunds requested due to change of mind after the 30-day window

5. Subscription Refunds

For subscription-based products, refunds are prorated based on the unused portion of the current billing period. You can cancel your subscription at any time to prevent future charges.

6. Contact

If you have questions about this Refund Policy, please contact us at:

Bakey Solutions
Email: support@bakey.top